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Live Chat (South African customers only)

You can click on the Live Chat icon or access Live Chat from the Help menu to contact our support or
client services team for assistance. The Live Chat to support is only available for customers who
have a Business Care License or are on the Advantage package. All other Live Chat links will be
directed to the sales team.

View Open Batches

When viewing open batches, you always select the open batch under the user and would then click
on the Jump To button to open the specific document. You can now double click on the open batch
item under the user column and you will be taken directly to the document.
This does not apply to Point of Sale.

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